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Brand Concept

Henn na Hotel General Concept

Excitement meets comfort. Introducing state-of-the-art technologies, Henn na Hotel is the world-first hotel staffed by robots.

At the front desk, you will be greeted by multi-lingual robots that will help you check in or check out. At the cloakroom, the robotic arm will store your luggage for you. Mechanic yet somehow human, those fun moments with the robots will warm your heart. Furthermore, once you register your face with our face recognition system, you will be free from the hassle of carrying the room key around or worrying about losing it.

One of the definitions of the Japanese word “Henn” is “to change,” which represents our commitment for evolution in striving for the extraordinary sensation and comfort that lies beyond the ordinary.

Staying at Henn na Hotel is filled with unexpected and delightful surprises. The unique experience will take our guests one step into the future.

EAST ARM Concept

Aiming for the coexistence with the environment, Henn na Hotel has adopted the Radiant Panel Air Conditioning System, the cutting-edge air conditioning system that is superior in the energy efficiency. When it is hot, this radiating-type heating/cooling system draws heat away from your body to make you feel cool. When it is cold, it makes you feel warm by keeping heat from escaping from your body. It is designed to make less temperature difference than conventional air conditioning systems, creating a comfortable environment in all seasons. Unlike modular bathrooms that are commonly found in many hotels in Japan, the bath and the toilet are installed separately. This arrangement recreates a home-like bathroom where you can relax in a large bathtub, providing comforts throughout your stay.

WEST ARM Concept

Inspired by the name “Huis Ten Bosch,” which translates into English as “House in Woods,” the concept of the West Arm is to create the space filled with the tranquility and warmth of wood. In addition to chic and modern interior decors, Henn na Hotel has introduced new and environmentally friendly features like structural timber product CLT (Cross Laminated Timber), which is the first to be adopted at a hotel in Japan, solar panels, and cutting-edge hydrogen energy system in order to enhance the guests’ comfort during their stay. Discover the new experience at the neo-futuristic hotel where “coexistence with the environment,” the foundation philosophy of Huis Ten Bosch, lives on.


We reproduced the "Japanese-style room of the future" that made full use of technology. We also created a Japanese-style space, such as posting design drawings that have Japanese traditions and folklore motifs in the room. We have introduced the state-of-the-art tablet face recognition system to unlock the room.
In addition, we use film type next-generation solar cells to supply power to billboard lights for the hotel logo. Since the customer need to take off shoes, the layout of the room can be set freely according to the number of customers.

We appreciate your understanding and cooperation with regard to these 5 points.

In order to provide a pleasant and comfortable stay at a reasonable price, Henn-na Hotel endeavors to maximize efficiency.

In Order to Reduce Electricity Usage

1. Thanks to a motion sensor, lighting turns off automatically when no one is in the room.

Lighting settings can also be controlled using a remote control.

2. Air conditioning is the latest radiant panel technology. (Entrance wing , A Wing(Romm 111 and 211 ared removed) , B Wing , C Wing 70 rooms)

About the Radiant Panel Air Conditioning System

This system uses electromagnetic waves to transfer heat directly from one object to another without affecting the air in between. When it is hot out, this radiating-type heating/cooling system draws heat away from your body to make you feel cool. When it is cold out, it makes you feel warm by keeping heat from escaping your body. It also creates a lower temperature differential than conventional heating/cooling systems and is less affected by air currents.

In Order to Reduce Waste

3.We provide only what is required and have removed unnecessary amenities.

In Order to Increase Efficiency

4. Robots make up our main staff.

Please feel free to enjoy conversing with these warm and friendly robots as they efficiently go about their work.

5. Keyless Stay

Henn-na Hotel uses a cutting-edge facial recognition system for keyless stays. If you prefer, you can also stay using a contactless IC key card.

The Huis Ten Bosch amusement park was opened in 1992 as an "Eco-Friendly Future City." Fully outfitted with numerous environmentally friendly features, such as a system for waste recycling and various contrivances to conserve water and electricity, the park strives to this day to protect natural ecosystems.
And so, we knew that if we were going to open a new hotel at Huis Ten Bosch, it would need to have environmentally friendly buildings and facilities. At the same time, we also wanted to create a hotel featuring contrivances to provide a comfortable, even fun stay at a reasonable price. In order to make all of this possible, we strive to achieve "The Ultimate in Efficiency."

After taking a fresh look at each of the services and facilities that are commonplace in conventional hotels, we settled on an idea for a completely new kind of hotel. Pioneering the use of advanced technology, this hotel would be the world's first to be staffed by robots.

Out of consideration for the environment, the hotel is also actively working to decrease energy usage and reduce waste. Toward this end, we also ask for our guests' understanding and cooperation with regard to certain points. This is an entirely new endeavor, one that turns the entire hotel business on its head. Therefore, we plan to continue changing by making constant adjustments and improvements based on feedback from our guests. We sincerely hope that all of the guests who stay here will share with us their opinions and impressions of our hotel.